Start — ratudewi in in a few minutes Ready.
ratudewi Transaction History - Piala AFF Markets & Mandiri Banking
Your Transaction History on ratudewi is a complete ledger of every deposit, withdrawal, participation fee, settlement, and balance adjustment tied to your account. Whether you engage with Liga 1 football markets, live-dealer tables, or slot games, each action is timestamped and categorized so you can track your account activity in real time.
Open an account
Transaction History
- Game
- Category
- Live Table / Card
- RTP
- high
We maintain this record for transparency and compliance. You can filter by date range, payment method, game category, or transaction type. This guide explains how to read your Transaction History, what each column means, and how to use the data to monitor your account health and verify settlements.
Understanding Transaction History on ratudewi
Every action that affects your ratudewi balance appears in your Transaction History. This includes deposits via DANA, e-wallet, mobile banking, local payment, or bank virtual accounts (online payment, e-wallet, mobile banking, local payment); withdrawals to any linked payment method; participations in football matches (Liga 1, Piala AFF, Champions League); live-dealer game entries; slot spins; and settlement results. Your Transaction History is personal to your account and cannot be viewed by other users or staff without your explicit consent.
We store transaction records for seven years to comply with financial regulations. You can export your full history as a CSV file for personal records or tax purposes by selecting the export option in your Account menu on ratudewi. The file includes all fields: timestamp, transaction type, amount, balance before and after, payment method, and notes (e.g., settlement reason, dispute status).
On ratudewi, transactions appear in reverse chronological order (most recent first). Each row shows the transaction date and time down to the second, the type (deposit, withdrawal, participation, settlement, adjustment), the amount in Indonesian Rupiah, your balance before and after that transaction, and any relevant notes. If a settlement was disputed or reversed, that status is flagged in the notes column.
You can sort by any column and apply filters to narrow results. For example, filtering by "Deposit" and a date range shows only your funding activity over that period. Filtering by "Settlement" and "Pending" shows outcomes that have not yet finalized. These filters help you locate specific transactions quickly, especially if your account has hundreds of entries over several months.
ratudewi transaction types explained
Understanding each transaction type helps you interpret your history accurately:
- Deposit: Money added to your ratudewi account from an external payment method (e.g., online payment wallet, e-wallet virtual account). Status appears as "Pending" until the payment is confirmed, then "Complete."
- Withdrawal: Money removed from your ratudewi account and sent to your linked payment method. Withdrawals begin as "Pending Review," move to "Processing," and finally "Complete" once the external payment service confirms delivery.
- Participation: A fee or entry amount deducted when you join a football match on ratudewi, a live-dealer table, or a slot game. The amount is instantly deducted and held in escrow until the game concludes.
- Settlement: The result of a game or match. A settlement entry shows the amount won or lost and updates your balance accordingly. Status is "Settled" once official; "Disputed" if you filed a complaint; "Reversed" if our team corrected an error.
- Adjustment: Manual balance corrections made by our compliance or support team (e.g., refunding a failed transaction, correcting a system error, or crediting a promotional offer). Each adjustment includes a detailed note explaining the reason.
- Fee: Rare deductions for account maintenance, failed payment recoveries, or other administrative costs. These are clearly labeled so you know why your balance decreased.
Settlement statuses on ratudewi are final once confirmed
Once a settlement is marked "Settled," it reflects the official match result or game outcome. If you believe a settlement is incorrect, you can file a dispute within 30 days by clicking the dispute flag in that transaction's row. Our compliance team will review your case and respond within one business day.
Filtering and analyzing your ratudewi history
ratudewi's filtering tools let you focus on specific patterns in your account activity. Common filters include:
-
Date range filter
Select start and end dates to view activity within a specific period—useful for monthly reviews or tax preparation.
-
Transaction type filter
Show only deposits, withdrawals, participations, or settlements to track one category of activity.
-
Payment method filter
View activity linked to a specific method—e.g., all mobile banking deposits, all local payment withdrawals—to reconcile with your personal bank records.
-
Game category filter
Display only participations and settlements from Liga 1, live-dealer games, or slots to isolate activity by interest area.
For example, if you deposited via online payment during Idul Fitri and want to verify that the transaction cleared, you'd filter by e-wallet as the payment method and Idul Fitri's date range. The filtered view will show every mobile banking transaction during that window, making reconciliation straightforward.
Your Transaction History is your proof of every activity on ratudewi—use filters to isolate specific activity and verify accuracy.
Pending vs. settled transactions on ratudewi
Not all transactions finalize instantly. Deposits via bank virtual accounts (local payment, online payment, e-wallet, mobile banking) appear as "Pending" until our system reconciles your transfer with your account. This typically takes a few hours but can extend to one business day if your bank is slow to post the transaction or if the transfer reference number is unclear.
Withdrawals also move through stages. Once you request a payout, it shows as "Pending Review" while our compliance team verifies your account balance, confirms your withdrawal address matches your registered payment method, and checks for fraud signals. This review typically completes within one to four business hours. Once approved, the status changes to "Processing," and the payment is queued for transfer to your external account. The final "Complete" status appears once your bank or e-wallet confirms receipt.
Participations and settlements in football (Liga 1, Piala AFF, Champions League) or live-dealer games also go through stages. A participation shows as "Pending" until the game concludes. Once the result is official, the settlement entry updates your balance and the status becomes "Settled." In rare cases where a result is disputed (e.g., a disallowed goal), the entry may stay "Pending" longer while officials review, or it may be marked "Disputed" if you filed a complaint.
You can always check the current status of any transaction by clicking on its row in your ratudewi Transaction History. A detail panel opens showing the transaction timestamp, all relevant details, any notes from our team, and (if applicable) a button to file a dispute.
Filing disputes through ratudewi Transaction History
If you believe a settlement is incorrect or a payment failed, you can file a dispute directly from your Transaction History. Click the transaction row, review the details, and select "File Dispute." A form opens where you can describe the issue and upload supporting documents (e.g., screenshots of your bank confirmation, email from a payment provider, proof of communication with ratudewi support).
Our compliance team reviews disputes within one business day and responds via email or in-app notification. If the dispute is valid, we either correct the settlement, reverse the transaction, or issue a refund—depending on what you're disputing. If we disagree, we'll explain our reasoning in detail. Disputes that remain unresolved after our review can be escalated to our legal team for final determination.
Common dispute reasons include: settlement error (wrong odds applied, wrong result recorded), payment not received (deposit sent but balance not credited), and unauthorized transactions (suspicious activity on your account). Each type of dispute has different resolution steps, and we tailor our investigation accordingly.
Reconciling ratudewi deposits with your bank records
Your ratudewi Transaction History should match your personal bank or e-wallet records. When you deposit to ratudewi via local payment, online payment, or any other virtual account, the transaction appears on both your bank statement and your ratudewi history. Use both records to verify that the amounts match and no funds were lost in transit.
For e-wallet, mobile banking, and local payment deposits, your e-wallet app will show the transaction immediately. Check that the amount and timestamp align with your ratudewi entry. If there's a discrepancy—for example, you sent our welcome offer but ratudewi only credits our welcome offer—contact our support team immediately with proof of payment (a screenshot of your e-wallet confirmation) so we can investigate.
Keep your bank statements and e-wallet transaction records on file for at least 90 days. If you need to file a dispute with ratudewi or your bank, having these records readily available speeds up the resolution process.
During peak periods—around Piala Indonesia or Champions League matches—deposit and withdrawal processing may slow because our team is handling higher volumes. If your transaction hasn't progressed after 24 hours, contact our support team via in-app chat or email. Provide your transaction ID (visible in your Transaction History) so the team can investigate quickly.
ratudewi's support team is trained to read Transaction History data and correlate it with external payment records. If a deposit is stuck in "Pending," they can often manually verify the transfer from your bank and credit your account. This usually resolves within the same business day.
Exporting and auditing your ratudewi history
You can export your complete Transaction History as a CSV (comma-separated values) file from your Account menu. This file includes every transaction since you opened your ratudewi account, with all details: timestamp, type, amount, balance before/after, payment method, and notes. Export the data periodically—monthly or quarterly—to maintain a personal backup and facilitate tax reporting if required by your jurisdiction.
The CSV format lets you open the file in Excel, Google Sheets, or any spreadsheet tool. You can then sort, filter, and analyze your spending and winnings across different game categories. Some users use this data to track which payment methods they prefer, which game types they participate in most, and overall balance trends over time.
If you're preparing taxes or responding to a financial audit, your ratudewi Transaction History is admissible as proof of account activity. We can also issue an official transaction report signed by our compliance officer upon request; contact our support team for details.
ratudewi Transaction History is your window into complete account transparency—every rupiah in and out, every game, every settlement.
Protecting your Transaction History and account access
Your Transaction History is tied to your ratudewi login. Only you can view it unless you grant access to another user (e.g., a family member or accountant) by adding them as an authorized delegate in your Account Settings. We do not share Transaction History with third parties without a valid legal order.
We recommend enabling two-factor authentication (2FA) on your ratudewi account to prevent unauthorized access. Once 2FA is enabled, every login requires a verification code sent to your registered phone or generated by an authenticator app. This adds a layer of security so even if someone learns your password, they cannot access your Transaction History or make changes to your account.
If you suspect unauthorized transactions in your ratudewi history—deposits or withdrawals you didn't initiate—contact our security team immediately. We can freeze your account, review the disputed transactions, and reverse them if they were fraudulent. We take account security seriously and will investigate any compromise claim within hours.
Summary: leveraging ratudewi Transaction History
Your Transaction History on ratudewi is a comprehensive, timestamped record of every financial interaction and game participation tied to your account. Use it to verify deposits and withdrawals, track your account balance over time, reconcile with your personal bank records, and file disputes if any transaction seems incorrect.
The filtering and export tools make it easy to isolate specific activity—whether you're reconciling a monthly statement, preparing taxes, or simply reviewing your engagement patterns. Keep copies of your exported history on file for reference and audit purposes. If you have questions about any transaction, our support team can clarify the entry and investigate discrepancies within one business day.
Access to ratudewi services is available only where local law permits. Your Transaction History is part of our commitment to transparency and security for users in supported jurisdictions.